Torchiana Outplacement Consultants
Outplacement Consultants in San Francisco, San Ramon, and Santa Clara
Pat Torchiana – San Ramon Office
Patricia R. Torchiana was a co-founder of Torchiana, and until she helped to facilitate a transfer of ownership of the firm in May 2017, she directed the company’s operations and finances. Pat has operated two successful businesses, and the lessons learned from these experiences provide the foundation of our highly developed entrepreneurial and consulting programs that Pat delivers. Her consulting specialty is with individuals and groups of people pursuing these emerging career tracks.
Pat holds a Bachelor of Education degree with honors from the University of Delaware and a Master of Education degree from the University of Pennsylvania. She is active in community organizations and is past president of the East Bay Chapter of the Association of Career Professionals. Pat is past Board member of Career Partners International, and most recently the Vice President, Quality & Standards Division.
Rose Baldwin – Santa Clara Office
Rose has over 20 years of business experience in human resource management, talent acquisition, and leadership development, serving in executive leadership for many of those years.
Prior to TMS, Rose served as Vice President of People Operations at Milestone Technologies, Inc. As a member of the CEO’s executive team, Rose drove a collaborative approach to foster a high level of employee engagement and promote cultural values. Her accomplishments include: development of talent sourcing strategies and highly effective processes for cultivation of leadership and career progression. Her previous employer achieved the status of “Best Place to Work” recognition for four consecutive years.
Rose supports executives and professionals to advance their careers using customized career management strategies aligned with their skills, values and interests. She has served as a mentor and volunteer with National Alliance On Mental Illness (NAMI), Leukemia Lymphoma Society (LLS), EMQ Family Services, and NOVA One Stop Career Services.
Rose earned her Master’s Degree in Human Resources and Organizational Development from the University of San Francisco and her Bachelor’s Degree in Business Administration from San Jose State University. She completed coursework in Career Counseling at Santa Clara University and is a graduate of the Professional Coaching program at New Ventures West.
Robin Carlen – Santa Clara Office
Robin has over 20 years of experience in Human Resources Management, Recruiting, and Corporate Training, and has provided Leadership Coaching, Outplacement Services, and Training Workshops for companies in many industries including high-tech, healthcare systems, medical device, biotech, internet services, gaming, airline, food, military, and automobile manufacturing where she created and managed an Interviewing Skills booth at a traveling career fair for employees located throughout Michigan.
Robin brings a combination of industry experience, knowledge of the rapidly changing Silicon Valley marketplace, a strong sense of creativity with the ability to think “out of the box,” and an understanding of the perspective of both clients and candidates to everything she does.
Robin was head of the San Francisco Examiner’s Employment Advisory Panel where she and members of the panel answered readers’ career-related questions. She also interviewed employment professionals at key companies to report on their recruiting practices.
She holds a Bachelor of Science in Organizational Behavior from the University of San Francisco and is a Certified Career Coach.
RoJean DeChantal – San Francisco Office
RoJean is a senior career consultant with Torchiana, in San Francisco, CA. She serves as a career coach and job transition coach for clients in a variety of industries, functional backgrounds and positions, from CEO’s to early career professionals.
She serves on the advisory board and is a charter member with AchieveMission, an organizational performance and talent management consulting group helping non-profit organizations bridge the gap between strategy and execution, with a primary focus on effective goal management and people management.
Her career covers significant experience as Human Resources executive in consumer brand and customer service organizations, including Del Monte Foods in San Francisco, CA, as Senior Vice President of Human Resources, 2006-2007 and as People Services Officer with Dunkin’ Brands, Inc. in Boston, MA, 1999-2006. She has led Human Resources for five-star hospitality brands including Westin Hotels, Seattle WA, Fairmont Hotels, San Francisco, CA, and inaugurated the Human Resources function for Richfield Hotel Management, Denver, CO. Early in her career, she held numerous roles within AT&T and the Bell System.
RoJean earned a master’s degree in human resources and organizational development from the University of San Francisco, San Francisco and a bachelor’s degree in business administration from Regis University in Denver, CO. She is a member of the Human Resources Strategic Planning Society and has served on Washington DC based Conference Board’s Human Resources Councils.
She is an adjunct professor at USF teaching Strategic Human Resources in the MBA program. She also volunteers with the Taproot Foundation, providing pro bono HR services to Bay Area non-profit groups and with The Foundation Center, providing pro bono career workshops.
Heidi Francis-Paizis – San Francisco Office
For the past 30 years, Heidi’s career has combined both entrepreneurial, corporate management, and consulting experience in Human Resources, Talent Acquisition, and Career Management. Heidi has worked with all levels of employees from staff level through executives in Financial Services, Biotech, Engineering, Manufacturing, and Technology companies.
Heidi joined TMS in client services in the late 90’s after being both our client and later a candidate. She recently re-joined TMS in a consulting capacity in 2014 after selling her partnership in a successful staffing company in Berkeley where she was Managing Director for 10 years.
Prior corporate positions included Staffing Director at Charles Schwab, Staffing Manager at OHM, HR Manager at DuPont Environmental Services, and various recruiting positions for clients throughout the Bay Area.
Earlier in her career, Heidi founded and launched a job fair business servicing the Bay Area and has helped hundreds of candidates navigate the job search process.
Heidi has a degree in Psychology from the University of California, Berkeley and enjoys attending Cal Games, film festivals, hiking clubs, and chef assisting for culinary events in her daughter’s Bay Area company.
Dave Forster – Santa Clara Office
As Vice President, Dave has managed the Silicon Valley office since joining Torchiana in 2005. He was previously with Spherion Corporation’s Human Capital Consulting Group where he served as Managing Consultant in the Cupertino office.
Dave has held positions in financial management in various Silicon Valley companies such as Aerospace, Amdahl, GECalma and ROLM. He was with Robert Half International as Area manager, responsible for a group of six offices in Northern California. The combination of these industry experiences has given Dave considerable knowledge of how organizations operate from business management, sales, and human resource perspectives.
Dave is an active member of the business community, currently as a member of the Rotary Club of San Jose. He holds B.S. and M.B.A. degrees in Business Administration and Finance from the University of California, Berkeley.
Sue Hansen – San Ramon Office
Sue Hansen joined TMS as a Senior Consultant in 2006 bringing over 25 years of experience in the fields of sales, marketing, recruitment, training, succession planning and development. Prior to joining TMS, Sue was the Director of Recruiting for Deloitte & Touché, LLP in the Northern Pacific Region, a member of the Executive Diversity Council, the National Recruiting Council and the Board of the Deloitte Career Connection. Before accepting the position with Deloitte she was Vice President of Recruiting Resources at Bank of America with responsibility for approximately 27,000 positions in Northern California, National College and Diversity Recruiting programs, SVP and above positions worldwide and all vendors involved with the acquisition and outplacement talent.
Sue’s retailing background includes various Director level positions at Marshall Fields in Chicago and Macy’s California. Her knowledge of the inner workings of Fortune 500 companies with her first hand experience with re-engineering, down-sizing, right-sizing, mergers, acquisitions, outsourcing make her uniquely qualified to assist individuals, teams and organizations not only survive change but thrive during the process.
Sue graduated from UC Berkeley with a major in psychology and sociology. She earned her Masters in counseling from California State University East Bay and is a Certified Coach. She has served on a number of boards including positions of President for the Western Association of Colleges and Employers and National Association of Colleges and Employers (NACE). Sue has been named to their Academy of Fellows, the highest honor to be bestowed upon members in the recruitment and career services profession. She is one of only 7 employer members to ever have received this honor.
Tim Johnston – Santa Clara Office
Tim Johnston’s background includes more than 30 years of experience in the career management/coaching and corporate staffing fields. His sector and industry expertise includes high technology (hardware, software and services), manufacturing, biotechnology, retail, consumer packaged goods, accounting/finance, financial services and professional services.
Tim currently serves as Lead Consultant at Torchiana, the largest independently owned and operated career management and human resources consulting company in Northern California and a founding member of Career Partners International (CPI). He is CPI certified Master Career Transition Consultant and company resource for all things social media.
Prior to joining TMS, Tim served as Director, Global Staffing at Saba Software, Inc. Previously, he developed and directed strategic staffing programs and initiatives at Cadence Design Systems, Inc., Advanced Micro Devices, Inc., Sun Microsystems, Inc., and The Clorox Company. Tim has also served as a staffing and consultant to a wide variety of industry, education and recruitment advertising clients.
Tim is widely regarded for his expertise in the recruiting and career management fields as well as his knowledge of the social media ecosystem and its applicability to career management, employment search campaigns and recruiting. He has been featured speaker and workshop leader at professional conferences and has received numerous national and regional awards recognizing his contributions to the profession.
Brian McMahon – San Ramon Office
Brian brings more than 25 years of experience aligning global HR strategies with business needs of multibillion-dollar enterprises including extensive experience in executive coaching, succession planning, management development, talent acquisition, mergers and acquisitions and career development and transition. He has worked in and consulted with many industries including high tech, healthcare, biotech, payroll services, entertainment, telecommunication, manufacturing, automotive, semi-conductor, software, hardware and electronic components.
Brian’s career includes a broad range of HR leadership experience in start-ups and established companies as well as global and domestic companies. In his career, he has worked for blue chip companies such as Walt Disney, Porsche Cars North America, PeopleSoft, National Semiconductor, ProBusiness and Raychem/Raynet Telecommunications Co.
Immediately prior to joining TMS, Brian served as Vice President of Human Resources at Navis LLC, a software development company that provides operational technologies, services and solutions for the world’s leading ocean terminal operators globally.
Brian holds a BA degree in Sociology from Cal State University, East Bay and an MBA with an emphasis in Management and Organizational Development from Northfield University in England. He has completed additional coursework in Organizational Development at the University of California Berkeley and HR Management at Cornell University. He earned a certificate in Advanced Employee Relations Law from the Institute for Applied Management & Law in San Francisco. He has also been a featured HR speaker at San Francisco State University, the University of Nevada, Reno and Cal State University, East Bay.
Barbara Poole – San Ramon Office
Barbara is an experienced Human Resources professional, specializing in biotechnology. Starting out her HR career at Nellcor Puritan Bennett as an HR generalist, she focused on staffing and employee relations. After 11 years, she left to join Chiron (now Novartis) as a special projects consultant, leading to an HR manager role. In 2002, Barbara joined Cell Genesys in South San Francisco, where she was the HR manager at their cell culture manufacturing site. After the company closed in 2008, Barbara trained as a job search consultant and provided outplacement services on a part-time basis. Joining Veracyte, Inc., a small biotech start-up company, she was the sole HR person, adding compensation and benefits to her staffing, employee relations, and program management expertise, and helped grow the company from 15 to 70 employees in three years. Previously an HR consultant for Hyperion, a biotech therapeutics company, Barbara brought her collaborative style and solutions-oriented approach to candidates in career transition.
Barbara earned her bachelor’s degree from Westfield State College in Massachusetts, with a major in psychology and minors in Biology and English.
Shannon Ratay – San Francisco Office
Shannon brings over 15 years’ experience supporting others in creating extraordinary lives, with her most recent four years focused on career management and coaching. Shannon’s employment experience includes apparel production, public relations, marketing, accreditation, training, and leadership development. She’s worked for Bay Area companies including The North Face, Backroads, PowerBar, The Coaches Training Institute, and Levi Strauss & Co.
Shannon has been laid off multiple times. As an added benefit to her professional experience, her personal experiences of career transition allow an added depth of understanding around the strategic, tactical, and emotional aspects of the search process. She utilizes a playful yet serious approach that is motivating and results in satisfying successes. Shannon is proof that being laid off can unexpectedly lead someone to their life’s work.
Shannon earned her Bachelor’s Degree from Cornell University with a major in Textiles & Apparel and a focus in Fiber Science. She is a Certified Co-Active Coach.
Barbra Ruffin-Boston – San Francisco Office
Barbra brings 25+ years’ experience working with organizations, managers, and individual contributors to enhance overall effectiveness, professional and career development.
Accomplished in her capacity to engage clients in the present while enabling them to focus on the next phase of their career journey, Barbra has over twenty-five years’ experience in training and leadership development, organizational effectiveness, career and professional development. She utilizes a process encompassing both structure and flexibility for customizing individual programs. What are the next steps? How does one pull from past performance, strengths, skills, and lifetime passions to transition to the next phase? She works collaboratively with clients and facilitates a process where their important questions are identified and answered.
For more than 25 years Barbra worked internally in several organizations: Levi Strauss & Company, Hexcel Corporation, and the San Francisco Chronicle. She started at as an internal Training and Organization Development Specialist. Other positions included Manager of Client Services/Employee Relations, and Director of Training/Organizational Development. Her diverse background includes group facilitation, organizational assessment, strategic and succession planning, career and professional development. She has also worked for Maritz Corporation as a consultant where the focus was organizational and performance improvement processes. In this role she provided service to five sites in the Pacific Northwest and to six provinces in Canada.
Barbra has an MSW from Indiana University, Bloomington, Indiana and a BA in Psychology from the University of Kentucky, Lexington Kentucky. She is also certified in multiple professional and career development programs, MBTI, SPHR.
Nancy Shearer – Santa Clara Office
Throughout Nancy Shearer’s twenty years of diverse experience, she has always put people at the center of her work. From her senior leadership positions in Human Resources at Apple, Silicon Valley start-ups, and non –profit organizations, Nancy has demonstrated insight and interest in how people can be best encouraged to utilize their skills in making a contribution to work they love.
A Bay Area native she graduated from San Jose State University with BA in Business emphasis in Human Resources. She has been a group facilitator with Interpersonal Dynamics course at Stanford University Graduate School of Business and hosted Career Development coaching at the Art Institute of Santa Clara. Additionally, she is certified in the Myers Briggs Type Indicator and has completed coursework at University of San Francisco in the area of Nonprofit Management
Nancy is actively involved in numerous community organizations including the American Cancer Society, 100 Women Foundation, and the University of Oregon Professional Network where she coaches and counsels college students on career choices.
Ann Trueheart – Santa Clara Office
Ann Trueheart has worked in the career transition industry for over 7 years coaching candidates to develop resumes and targeting specific companies and job search strategies and techniques. Prior to Torchiana she worked for Spherion Human Capital Consulting and Mulford Moreland Scott & Associates in Silicon Valley.
Ann works with individuals as well as facilitating outplacement workshops with a variety of clients: engineers, managers, finance, human resources and marketing professionals, providing a road map for job search strategies. She also worked on a nationwide project where Ann coached candidates virtually on resume development, interviewing and other self-marketing skills to improve confidence and provide a positive outlook.
Ann also has a background in staffing in the high technology industry and offers a realistic view of what actually happens in recruiting and the best way to get noticed by recruiters.
She holds a BS from the University of Kansas in Human Resources Administration and has numerous HR group affiliations in the Bay Area.
Sharon Truex – San Francisco Office
Sharon brings over 25years’experience in the career development field working with executives and other professionals. Her background includes extensive experience in Human Resources, Sales, Marketing, Bio-Tech, Hi-Tech, Consumer Products, Government, HealthCare, and Financial Services. Her corporate background includes Retail, Property Management, Consumer Products, Health Care, Sales and Marketing.
Sharon currently is Lead Consultant in the San Francisco office and is a Career Partners International certified Master Transition Consultant. She is an accomplished trainer who has presented seminars and workshops internationally, and has taught graduate and undergraduate classes at the university level. She also co-authored a book for adult learners while working in the California State University System.
Sharon’s style is direct and candid with an emphasis in personalizing the career transition process and achieving transformative growth for individuals. Her expertise includes Career Assessment, Job Search Strategies, and Marketing Plan Development including resumes, bio resumes, interviewing skills, compensation negotiations, and providing guidance on New Job Onboarding. She has a Career Management Consulting practice where she provides coaching to executives and career identification.
She received her Master’s Degree in Career Development from John F. Kennedy University and has a Bachelor’s degree in Speech Communications. She is certified in various career assessment instruments: MBTI, DISC, Strong Interest Inventory, Campbell Inventory, Firo B, and New Horizons Retirement Program.
David Ward – San Ramon Office
David is a Senior Consultant in Career Management working with candidates in both an individual and workshop context. During his 22 years in the career management field, he has managed large company-sponsored career centers, including the coordination of coast-to-coast career service activities for a Fortune 50 organization. He is qualified in the use and interpretation of the Myers-Briggs Type Indicator and The Birkman Method.
Prior to entering into the career management arena, David had a 23 year career in banking and finance. With a focus on commercial and international lending, his primary duties were directed toward the acquisition and maintenance of multi-national account relationships for a subsidiary of JPMorgan Chase & Co. At the subsidiary level, he served as manager of the New York loan production office. Earlier experience with the Export-Import Bank of the United States in Washington provided the basis for his international banking activities.
David earned a BS in Business & Economics from the University of Kentucky, and has done graduate work at The George Washington University, Washington, DC, in political science and at the University of California, Berkeley in education. He is a former member of the Board of Advisors of the Patterson School of Diplomacy and International Commerce at the University of Kentucky and recently completed several years of service as Vice President Finance and Board Member of the local chapter of the American Society for Training and Development. He is a member of the volunteer staff at the San Ramon Regional Medical Center, San Ramon, CA.
A native of Louisville, Kentucky, David has lived and worked in Washington, DC, Houston, New York and San Francisco.